By Lynne Ide
Most of the time, people struggle with these problems in a vacuum and never get a chance to find out how their experience compares with others – or if anything can be done about the problems they face.
Now there’s a tool that may help.
The Connecticut Insurance Department released its 2016 Consumer Report Card today and it is more comprehensive and user-friendly. You can check it out here (there is a PDF version, online flipbook version, and a text-only version).
The new, expanded report card offers everyday people, advocates and policymakers a graphic snapshot of consumer experience with their health plans. It illustrates successes and gaps in our state’s health care marketplace – and helps us all focus on opportunities for improvement.
So, check it out. Find out how your health plan stacks up and share the Report Card with others.
As the old saying goes – Information is power.