Update on Connecticut’s ACA Enrollment

By Max Friedman 

Credit: AccessHealth CT

Credit: AccessHealth CT

The Board of Directors of AccessHealth CT, the state health insurance exchange, met for their monthly meeting in Hartford on Thursday and gave an update on enrollment so far.

As of last Friday, 471,881 Connecticut residents are enrolled in some plan or program.  Since the start of this enrollment period in November, around 90 thousand enrollments in Qualified Health Plans (QHPs) and 132 thousand Medicaid enrollments have been processed.  Of those totals, over 24 thousand were new QHP customers, and over 83 thousand were new Medicaid enrollees.

Of the QHP plans, ConnectiCare has enrolled 43%, with Anthem taking 31%, HealthyCT with 21 percent and United HealthCare, which entered the exchange market for the first time this year, with 5 percent of enrollees.  Most enrollees were still choosing Silver-rated plans, though only 53 percent of new enrollees were choosing Silver compared to 63 percent among repeat enrollees.  Bronze plans have seen a corresponding rise in popularity, with 28 percent of new enrollees choosing that compared to nearly 17 percent of repeat enrollees.

AccessHealth CT has seen deadline-driven enrollment trends in the past, and expects a similar pattern to play out with the January and February enrollment deadlines. In December 2014, enrollments spiked an average of more than 1,000 enrollments per day in the five days preceding the December 15 deadline, and then returned to lower levels.  To accommodate this, the call centers will remain open until 10 p.m. on Thursday.

The efforts to offer in-person assistance have been effective, both at AccessHealth CT storefront locations in New Britain and New Haven and at Community Enrollment Partner locations.  More than 2,800 visitors have gone to a CEP location, leading to 1,303 enrollments.  More than 6,200 people have visited a storefront, with 3,540 enrollments.  The staff noted that the Community Enrollment Partner program has been more successful than the mobile enrollment centers they used in the previous open enrollment period.

The next Board meeting will be held in mid-February, when the Board will hear updated enrollment numbers.

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